{
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"procurementProjectId": 92807,
"noticeNumber": "2023-136571",
"reducedTimeLimitsForReceiptOfTenders": false,
"corrigendumAdditionalInformation": [],
"creatorSystem": "Cloudia Kilpailutus",
"type": 2100,
"legalBasis": "32014L0024",
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"title": "Henkil\u00f6st\u00f6n osaamisen kehitt\u00e4minen",
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"referenceNumber": "456-2023",
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"postalAddress": {
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"email": "[email protected]",
"mainUrl": "https:\/\/www.poytya.fi\/",
"validationState": 0
},
{
"officialName": "Orip\u00e4\u00e4n kunta",
"nationalRegistrationNumber": "0135869-6",
"nutsCodes": [
"FI1C1"
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"postalAddress": {
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"country": "FI"
},
"email": "[email protected]",
"mainUrl": "https:\/\/oripaa.fi\/",
"validationState": 0
}
],
"validationState": 0,
"organisation": {
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"information": {
"officialName": "Turun kaupunki",
"nationalRegistrationNumber": "0204819-8",
"nutsCodes": [
"FI1C1"
],
"postalAddress": {
"town": "Turku",
"country": "FI"
},
"telephoneNumber": "+358 403585609",
"email": "[email protected]",
"contactPerson": "Sari Holmberg",
"mainUrl": "http:\/\/www.turku.fi\/hankinnat",
"validationState": 0
},
"contractingAuthorityType": 4,
"contractingType": 0,
"mainActivity": 1,
"mainActivityUtilities": 0,
"validationState": 0,
"dataSource": 0,
"identifierMissing": false,
"vhsStatus": 0
},
"state": 1,
"defenceWorks": 0,
"defenceSupplies": 0,
"publish": 1,
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"isPrivate": false,
"isConcluded": false,
"tendering": 0
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"quantityOfLots": 12,
"lotsSubmittedFor": 1,
"lotsSubmittedForQuantity": 0,
"lotsMaxAwarded": false,
"lotsMaxAwardedQuantity": 0,
"lotCombinationPossible": false,
"lotCombinationPossibleDescription": [],
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},
"objectDescriptions": [
{
"title": "Muutoksen johtaminen ja muutoksessa el\u00e4misen taidot ",
"lotNumber": "1",
"mainCpvCode": {},
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"vocCodes": []
}
],
"vehicles": {
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"containsOtherThanExcludedVehicles": false,
"lightPersonalAndCommercialVehicles": {
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"descrProcurement": [
"Hankinnan kohteena on koulutus ja valmennus liittyen teemaan muutoksen johtaminen ja muutoksessa el\u00e4misen taidot. Koulutuksella ja valmennuksella tuetaan henkil\u00f6st\u00f6n muutoksen hallintaa ja nopeutetaan uuteen tilanteeseen sopeutumista. T\u00e4ll\u00e4 on merkityst\u00e4 my\u00f6s ty\u00f6yhteis\u00f6n toimivuuden, tuloksellisuuden ja ty\u00f6hyvinvoinnin kannalta.",
"",
"Palveluiden hankinta voidaan toteuttaa joko henkil\u00f6st\u00f6hallinnon tai ty\u00f6yksik\u00f6iden ",
"l\u00e4hijohtajien hankkimana tilanteissa, joissa on havaittu kehitt\u00e4mistarvetta. ",
"",
"Lis\u00e4tiedot hankinnan kohteesta on ilmoitettu t\u00e4ss\u00e4 tarjouspyynn\u00f6ss\u00e4 ja sen liitteiss\u00e4."
],
"disagreeAwardCriteriaToBePublished": false,
"awardCriteria": {
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"qualityCriteria": [],
"costCriteria": [],
"priceCriterion": {},
"criterion": [],
"criteriaStatedInProcurementDocuments": false
},
"estimatedValue": {
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},
"timeFrame": {
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"beginDate": "2024-01-01T00:00:00",
"canBeRenewed": false
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"partialOffersWillBeAccepted": false,
"options": false,
"optionType": 0
},
"tendersMustBePresentedAsElectronicCatalogs": false,
"euFunds": {
"procurementRelatedToEuProgram": false
},
"additionalInformation": [
"Sopimus tehd\u00e4\u00e4n toistaiseksi voimassa olevaksi."
],
"awardContract": {
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"noAwardedContract": {
"failureReason": 0,
"originalNoticeSentVia": 0
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"awardedContracts": []
},
"validationState": 0
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{
"title": "Moninaisuus yhteiskunnassa \u2013 asukas- ja asiakasl\u00e4ht\u00f6isyys, yhdenvertaisuus toiminnan kehitt\u00e4misess\u00e4 ",
"lotNumber": "2",
"mainCpvCode": {},
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{
"code": "80511000",
"name": "Henkil\u00f6kunnan koulutuspalvelut",
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],
"vehicles": {
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"FI1C1"
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"mainsiteplaceWorksDelivery": [],
"descrProcurement": [
"Hankinnan kohteena on koulutus ja valmennus liittyen teemaan moninaisuus yhteiskunnassa (johtaminen ja palvelut) \u2013 asukas- ja asiakasl\u00e4ht\u00f6isyys palveluiden kehitt\u00e4misess\u00e4, yhdenvertaisuus toiminnan kehitt\u00e4misess\u00e4 (yhteisty\u00f6verkostot, monikulttuurisuus, moniammatillisuus). ",
"",
"Syrjim\u00e4tt\u00f6myyden tulee l\u00e4hte\u00e4 p\u00e4\u00e4tt\u00e4j\u00e4tasolta ja palveluiden rakenteista. Yhdenvertaisuus tulee ottaa huomioon palveluiden suunnittelussa, strategioiden laadinnassa ja toiminnan arvioinnissa. Tarvittaessa v\u00e4hemmist\u00f6ryhm\u00e4\u00e4n kuuluvia tuetaan silloin, kun he ovat vaarassa j\u00e4\u00e4d\u00e4 eriarvoiseen asemaan. Kulttuurisensitiivisen ty\u00f6otteen toteuttaminen edist\u00e4\u00e4 syrjim\u00e4tt\u00f6mien palveluiden toteutumista. ",
"",
"Palveluiden hankinta voidaan toteuttaa joko henkil\u00f6st\u00f6hallinnon tai ty\u00f6yksik\u00f6iden ",
"l\u00e4hijohtajien hankkimana tilanteissa, joissa on havaittu kehitt\u00e4mistarvetta. ",
"",
"Lis\u00e4tiedot hankinnan kohteesta on ilmoitettu t\u00e4ss\u00e4 tarjouspyynn\u00f6ss\u00e4 ja sen liitteiss\u00e4."
],
"disagreeAwardCriteriaToBePublished": false,
"awardCriteria": {
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"qualityCriteria": [],
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"priceCriterion": {},
"criterion": [],
"criteriaStatedInProcurementDocuments": false
},
"estimatedValue": {
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},
"timeFrame": {
"type": 3,
"beginDate": "2024-01-01T00:00:00",
"canBeRenewed": false
},
"candidateNumberRestrictions": {
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"envisagedMaximumNumber": 0,
"selected": 0
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"partialOffersWillBeAccepted": false,
"options": false,
"optionType": 0
},
"tendersMustBePresentedAsElectronicCatalogs": false,
"euFunds": {
"procurementRelatedToEuProgram": false
},
"additionalInformation": [
"Sopimus tehd\u00e4\u00e4n toistaiseksi voimassa olevaksi."
],
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"awardedContracts": []
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},
{
"title": "Haastavat asiakastilanteet ja turvallisuus ",
"lotNumber": "3",
"mainCpvCode": {},
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{
"code": "80511000",
"name": "Henkil\u00f6kunnan koulutuspalvelut",
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],
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},
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"descrProcurement": [
"Hankinnan kohteena on koulutus ja valmennus liittyen teemaan haastavat asiakastilanteet ja turvallisuus (ratkaisukeskeisyys, vuorovaikutustaidot; my\u00f6s maalittaminen ja some, uhkatilanteet). Koulutettavia asioita voivat olla mm. ogelmatilanteiden rauhoittaminen, asiakaspalvelun kehitt\u00e4minen (vuorovaikutuksen kehitt\u00e4minen, asiakaspalautteen vastaanottaminen) ja palautuminen stressaavista tilanteista. ",
"",
"Palveluiden hankinta voidaan toteuttaa joko henkil\u00f6st\u00f6hallinnon tai ty\u00f6yksik\u00f6iden ",
"esihenkil\u00f6iden hankkimana tilanteissa, joissa on havaittu kehitt\u00e4mistarvetta. ",
"",
"Lis\u00e4tiedot hankinnan kohteesta on ilmoitettu t\u00e4ss\u00e4 tarjouspyynn\u00f6ss\u00e4 ja sen liitteiss\u00e4."
],
"disagreeAwardCriteriaToBePublished": false,
"awardCriteria": {
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"qualityCriteria": [],
"costCriteria": [],
"priceCriterion": {},
"criterion": [],
"criteriaStatedInProcurementDocuments": false
},
"estimatedValue": {
"type": 0
},
"timeFrame": {
"type": 3,
"beginDate": "2024-01-01T00:00:00",
"canBeRenewed": false
},
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},
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"partialOffersWillBeAccepted": false,
"options": false,
"optionType": 0
},
"tendersMustBePresentedAsElectronicCatalogs": false,
"euFunds": {
"procurementRelatedToEuProgram": false
},
"additionalInformation": [
"Kyseess\u00e4 on toistaiseksi voimassa oleva sopimus. "
],
"awardContract": {
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"noAwardedContract": {
"failureReason": 0,
"originalNoticeSentVia": 0
},
"awardedContracts": []
},
"validationState": 0
},
{
"title": "Ty\u00f6yhteis\u00f6konfliktien selvittely ja l\u00e4hijohtajien kouluttaminen ja valmentaminen",
"lotNumber": "4",
"mainCpvCode": {},
"quantityOrScope": [],
"additionalCpvCodes": [
{
"code": "80511000",
"name": "Henkil\u00f6kunnan koulutuspalvelut",
"vocCodes": []
}
],
"vehicles": {
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"lightPersonalAndCommercialVehicles": {
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},
"trucksAboveThreeAndHalfTons": {
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},
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}
},
"nutsCodes": [
"FI1C1"
],
"mainsiteplaceWorksDelivery": [],
"descrProcurement": [
"Hankinnan kohteena on koulutus ja valmennus liittyen teemaan ty\u00f6hyvinvointia tukevan osaamisen kehitt\u00e4minen: ty\u00f6yhteis\u00f6konfliktien selvittely ja vuorovaikutuksen kehitt\u00e4minen sek\u00e4 l\u00e4hijohtajien taitojen kasvattaminen t\u00e4ss\u00e4 teemassa (my\u00f6s l\u00e4hijohtaminen hybridity\u00f6skentelyss\u00e4) pois lukien ty\u00f6nohjaus, ja ennakoiva ty\u00f6uravalmennus. ",
"",
"L\u00e4hijohtajaty\u00f6n tukeminen ja koulutus liittyen mm seuraaviin osa-alueisiin:",
"",
"\u2022 ihmisten johtaminen",
"\u2022 asioiden ja toiminnan johtaminen",
"\u2022 muutosjohtaminen",
"\u2022 osaamisen, motivaation ja jaksamisen johtaminen",
"\u2022 ty\u00f6yhteis\u00f6ongelmiin puuttuminen ja ratkominen",
"\u2022 henkil\u00f6st\u00f6asioiden toimintatavat ja vastuut",
"",
"Palveluiden hankinta voidaan toteuttaa joko henkil\u00f6st\u00f6hallinnon tai ty\u00f6yksik\u00f6iden ",
"esihenkil\u00f6iden hankkimana tilanteissa, joissa on havaittu kehitt\u00e4mistarvetta. ",
"",
"Lis\u00e4tiedot hankinnan kohteesta on ilmoitettu t\u00e4ss\u00e4 tarjouspyynn\u00f6ss\u00e4 ja sen liitteiss\u00e4.",
"",
""
],
"disagreeAwardCriteriaToBePublished": false,
"awardCriteria": {
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"qualityCriteria": [],
"costCriteria": [],
"priceCriterion": {},
"criterion": [],
"criteriaStatedInProcurementDocuments": false
},
"estimatedValue": {
"type": 0
},
"timeFrame": {
"type": 3,
"beginDate": "2024-01-01T00:00:00",
"canBeRenewed": false
},
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},
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"partialOffersWillBeAccepted": false,
"options": false,
"optionType": 0
},
"tendersMustBePresentedAsElectronicCatalogs": false,
"euFunds": {
"procurementRelatedToEuProgram": false
},
"additionalInformation": [
"Kyseess\u00e4 on toistaiseksi voimassa oleva sopimus."
],
"awardContract": {
"contractAwarded": 0,
"noAwardedContract": {
"failureReason": 0,
"originalNoticeSentVia": 0
},
"awardedContracts": []
},
"validationState": 0
},
{
"title": "Palveluiden elinkaaren johtaminen (prosessijohtaminen, prosessiosaamisen kehitt\u00e4minen, LEAN-menetelm\u00e4t) ",
"lotNumber": "5",
"mainCpvCode": {},
"quantityOrScope": [],
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{
"code": "80511000",
"name": "Henkil\u00f6kunnan koulutuspalvelut",
"vocCodes": []
}
],
"vehicles": {
"containsVehiclesInCertainCategories": false,
"containsOtherThanExcludedVehicles": false,
"lightPersonalAndCommercialVehicles": {
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},
"trucksAboveThreeAndHalfTons": {
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},
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"totalNumberOfVehicles": 0
}
},
"nutsCodes": [
"FI1C1"
],
"mainsiteplaceWorksDelivery": [],
"descrProcurement": [
"Hankinnan kohteena on koulutus ja valmennus liittyen teemaan palveluiden elinkaaren johtaminen: prosessijohtaminen, prosessiosaamisen kehitt\u00e4minen, LEAN-menetelm\u00e4t. ",
"",
"Mm. toiminnan kuvaaminen, kehitt\u00e4mien ja johtaminen prosessiajattelun mukaisesti. Tavoitteena parempi ymm\u00e4rrys organisaation toiminnasta sek\u00e4 toiminnan standardoinnin kautta saavutettavat tehokkuushy\u00f6dyt ja lis\u00e4arvo kaupungin asukkaille.",
"",
"Palveluiden hankinta voidaan toteuttaa joko henkil\u00f6st\u00f6hallinnon tai ty\u00f6yksik\u00f6iden ",
"esihenkil\u00f6iden hankkimana tilanteissa, joissa on havaittu kehitt\u00e4mistarvetta. ",
"",
"Lis\u00e4tiedot hankinnan kohteesta on ilmoitettu t\u00e4ss\u00e4 tarjouspyynn\u00f6ss\u00e4 ja sen liitteiss\u00e4."
],
"disagreeAwardCriteriaToBePublished": false,
"awardCriteria": {
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"qualityCriteria": [],
"costCriteria": [],
"priceCriterion": {},
"criterion": [],
"criteriaStatedInProcurementDocuments": false
},
"estimatedValue": {
"type": 0
},
"timeFrame": {
"type": 3,
"beginDate": "2024-01-01T00:00:00",
"canBeRenewed": false
},
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"envisagedMaximumNumber": 0,
"selected": 0
},
"optionsAndVariants": {
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"partialOffersWillBeAccepted": false,
"options": false,
"optionType": 0
},
"tendersMustBePresentedAsElectronicCatalogs": false,
"euFunds": {
"procurementRelatedToEuProgram": false
},
"additionalInformation": [
"Kyseess\u00e4 on toistaiseksi voimassa oleva sopimus."
],
"awardContract": {
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"noAwardedContract": {
"failureReason": 0,
"originalNoticeSentVia": 0
},
"awardedContracts": []
},
"validationState": 0
},
{
"title": "Palvelussuhdeasioiden verkkokoulutus ",
"lotNumber": "6",
"mainCpvCode": {},
"quantityOrScope": [],
"additionalCpvCodes": [
{
"code": "80511000",
"name": "Henkil\u00f6kunnan koulutuspalvelut",
"vocCodes": []
}
],
"vehicles": {
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"lightPersonalAndCommercialVehicles": {
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},
"trucksAboveThreeAndHalfTons": {
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},
"busesWithNotAllPassengersSeated": {
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},
"nutsCodes": [
"FI1C1"
],
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"descrProcurement": [
"Hankinnan kohteena on koulutus ja valmennus liittyen teemaan palvelussuhdeasioiden verkkokoulutus.",
"",
"Palveluiden hankinta voidaan toteuttaa joko henkil\u00f6st\u00f6hallinnon tai ty\u00f6yksik\u00f6iden ",
"esihenkil\u00f6iden hankkimana tilanteissa, joissa on havaittu kehitt\u00e4mistarvetta. ",
"",
"Lis\u00e4tiedot hankinnan kohteesta on ilmoitettu t\u00e4ss\u00e4 tarjouspyynn\u00f6ss\u00e4 ja sen liitteiss\u00e4."
],
"disagreeAwardCriteriaToBePublished": false,
"awardCriteria": {
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"qualityCriteria": [],
"costCriteria": [],
"priceCriterion": {},
"criterion": [],
"criteriaStatedInProcurementDocuments": false
},
"estimatedValue": {
"type": 0
},
"timeFrame": {
"type": 3,
"beginDate": "2024-01-01T00:00:00",
"canBeRenewed": false
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"envisagedMaximumNumber": 0,
"selected": 0
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"partialOffersWillBeAccepted": false,
"options": false,
"optionType": 0
},
"tendersMustBePresentedAsElectronicCatalogs": false,
"euFunds": {
"procurementRelatedToEuProgram": false
},
"additionalInformation": [
"Kyseess\u00e4 on toistaiseksi voimassa oleva sopimus. "
],
"awardContract": {
"contractAwarded": 0,
"noAwardedContract": {
"failureReason": 0,
"originalNoticeSentVia": 0
},
"awardedContracts": []
},
"validationState": 0
},
{
"title": "Projekti \u2013 ja hankejohtaminen ",
"lotNumber": "7",
"mainCpvCode": {},
"quantityOrScope": [],
"additionalCpvCodes": [
{
"code": "80511000",
"name": "Henkil\u00f6kunnan koulutuspalvelut",
"vocCodes": []
}
],
"vehicles": {
"containsVehiclesInCertainCategories": false,
"containsOtherThanExcludedVehicles": false,
"lightPersonalAndCommercialVehicles": {
"numberOfCleanVehicles": 0,
"totalNumberOfVehicles": 0
},
"trucksAboveThreeAndHalfTons": {
"numberOfCleanVehicles": 0,
"totalNumberOfVehicles": 0
},
"busesWithNotAllPassengersSeated": {
"numberOfCleanVehicles": 0,
"totalNumberOfVehicles": 0
}
},
"nutsCodes": [
"FI1C1"
],
"mainsiteplaceWorksDelivery": [],
"descrProcurement": [
"Hankinnan kohteena on koulutus ja valmennus liittyen teemaan projekti \u2013 ja hankejohtaminen: mm. projektinhallintamenetelm\u00e4t ja -prosessit, kokonaisuuksien johtaminen, roolit, muutosjohtamisen tuki ja ohjaus sek\u00e4 ongelmanratkaisu.",
"",
"Palveluiden hankinta voidaan toteuttaa joko henkil\u00f6st\u00f6hallinnon tai ty\u00f6yksik\u00f6iden ",
"esihenkil\u00f6iden hankkimana tilanteissa, joissa on havaittu kehitt\u00e4mistarvetta. ",
"",
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"5 Palveluiden elinkaaren johtaminen: prosessijohtaminen, prosessiosaamisen kehitt\u00e4minen, LEAN-menetelm\u00e4t ",
"6 Palvelussuhdeasioiden verkkokoulutus ",
"7 Projekti \u2013 ja hankejohtaminen ",
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"",
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"",
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""
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