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"Pohjois-Karjalan hyvinvointialue Siun sote ja Etel\u00e4-Savon hyvinvointialue Eloisa ovat sopimassa yhteishankinnasta, jonka mukaisesti Eloisa tulee valmistelemaan ja toteuttamaan s\u00e4hk\u00f6isen asiointialustan kilpailutuksen molempien tilaajaorganisaatioiden puolesta. Tilaajat tulevat tekem\u00e4\u00e4n s\u00e4hk\u00f6isen asiointialustan sopimuksen valittavan palveluntarjoajan kanssa kumpikin omalta osaltaan itsen\u00e4isesti. ",
"",
"HANKINNAN KOHDE",
"",
"Hankinnan kohteena on hyvinvointialueiden s\u00e4hk\u00f6inen asiointialusta SaaS (Software as a Service) -palveluna Etel\u00e4-Savon hyvinvointialue Eloisan ja Pohjois-Karjalan hyvinvointialue Siun soten k\u00e4ytt\u00f6\u00f6n. ",
"",
"Hankinnan kohde on nykyaikainen, monik\u00e4ytt\u00f6inen, mukautuva sek\u00e4 organisaation l\u00e4pileikkaava palvelu, jonka avulla tuotetaan kootusti, tarvel\u00e4ht\u00f6isesti sek\u00e4 kustannustehokkaasti perus- ja erikoistason sosiaali- ja terveyshuollon s\u00e4hk\u00f6isen asioinnin palveluja Tilaajien asukkaille sek\u00e4 ammattilaisille.",
"",
"S\u00e4hk\u00f6inen asiointialusta mahdollistavat sek\u00e4 tavanomaisen viestinn\u00e4llisen asiointitarpeen ja s\u00e4hk\u00f6isten hoitopolkujen sek\u00e4 kokonaisuuksien kehitt\u00e4misen ja toteuttamisen. Tunnistettuja toiminnallisuuksia ovat:",
"- chat",
"- kiireet\u00f6n viestinv\u00e4litys",
"- et\u00e4vastaanotto",
"- konsultointi ammattilaisten kesken",
"- asiakkaan kokonaiskuva",
"- raportointi ja ajantasainen tilannetieto",
"",
"Tavoitteena on kehitt\u00e4\u00e4 alueilla tarjottavia s\u00e4hk\u00f6isi\u00e4 asiointipalveluita, lis\u00e4t\u00e4 palveluiden l\u00f6ydett\u00e4vyytt\u00e4 sek\u00e4 palveluiden sujuvuutta hyvinvointialueiden asiakkaille. ",
"",
"Keskeisin\u00e4 kehitt\u00e4miskohteina on tunnistettu seuraavia tavoitteita: ",
"- lis\u00e4t\u00e4 ajasta ja paikasta riippumatonta s\u00e4hk\u00f6ist\u00e4 asiointia,",
"- helpottaa hoitoon p\u00e4\u00e4sy\u00e4,",
"- parantaa tietoturvallista kommunikointia Tilaajien asiakkaiden ja ammattilaisten v\u00e4lill\u00e4 sek\u00e4 ammattilaisten kesken,",
"- varmistaa avun saanti yhdell\u00e4 yhteydenotolla sek\u00e4 ",
"- tukea vaivatonta siirtym\u00e4\u00e4 eri palveluiden v\u00e4lill\u00e4. ",
"",
"Hankintayksik\u00f6t t\u00e4sment\u00e4v\u00e4t hankinnan kuvausta hankintaprosessin edetess\u00e4.",
"",
"HANKINNAN ALUSTAVA AIKATAULU",
"",
"Alustavan suunnitelman mukaan hankinta toteutetaan neuvottelumenettelyn\u00e4.",
"",
"7\/2023 Hankintailmoituksen julkaisu ",
"8\/2023 Kutsut neuvottelumenettelyyn ",
"9-10\/2023 Neuvottelukierrokset valittujen toimittajien kanssa ",
"11-12\/2023 Hankintap\u00e4\u00e4t\u00f6kset ja hankintasopimusten allekirjoitus",
"1\/2024 K\u00e4ytt\u00f6\u00f6nottoprojektien k\u00e4ynnistys ",
"",
"Hankintayksik\u00f6t varaavat oikeuden muuttaa aikataulua tarvittaessa.",
"",
"KPMG Oy Ab toimii hankinnassa konsultatiivisessa roolissa."
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""
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