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"",
"Markkinavuoropuhelun avulla olemme kiinnostuneita kuulemaan markkinoilla toimivien yritysten tarjoamista palvelunhallintaj\u00e4rjestelmist\u00e4, jotka pit\u00e4v\u00e4t sis\u00e4ll\u00e4\u00e4n tiket\u00f6innin eli palvelupyynt\u00f6jen hallinnan ja k\u00e4sittelyn sek\u00e4 asiointiportaalin. ",
"",
"Olemme kiinnostuneita kuulemaan my\u00f6s jos j\u00e4rjestelm\u00e4n kautta voi hoitaa muita asiakaspalvelukanavia kuten puheluita ja chattia. Sen lis\u00e4ksi haluamme kuulla mik\u00e4li j\u00e4rjestelm\u00e4ll\u00e4 voi hoitaa asiakkuudenhallintaa, projektien ja dokumenttien hallintaa sis\u00e4lt\u00e4en my\u00f6s projektin ja resursoinnin suunnittelun sek\u00e4 laskutusta ja tuntikirjauksia. ",
"",
"Markkinavuoropuhelussa kartoitamme kykeneek\u00f6 yksi j\u00e4rjestelm\u00e4 vastaamaan n\u00e4ihin kaikkiin tarpeisiin. Kaikkiin edell\u00e4 mainittuihin tarpeisiin vastaaminen ei ole kuitenkaan edellytys osallistumiselle. Pyyd\u00e4mme esittelyj\u00e4 vain sellaisista j\u00e4rjestelmist\u00e4, jotka ovat tuotannossa ja joista l\u00f6ytyy olemassa oleva referenssi.",
"",
"Kartoitukseen liittyv\u00e4t tapaamiset j\u00e4rjestet\u00e4\u00e4n et\u00e4tapaamisina Teamsin v\u00e4lityksell\u00e4. Tapaamisia j\u00e4rjestet\u00e4\u00e4n seuraavien p\u00e4ivien aikana:",
"",
"-9.2.2023 ",
"-10.2.2023",
"-15.2.2023",
"-16.2.2023",
"-17.2.2023",
"",
"Jokaiselle osallistujalle varataan oma 1 tunnin ja 45 minuutin aika.",
" ",
"ILMOITTAUTUMINEN",
"Pyyd\u00e4mme ilmoittamaan kiinnostuksenne osallistua markkinavuoropuheluun kirjallisesti osoitteeseen: [email protected] 2.2.2023 klo 16.00 menness\u00e4. ",
" ",
"Otsikoikaa ilmoittautumisviestinne seuraavasti:",
"\u201dMarkkinavuoropuhelu: Palvelunhallinnan j\u00e4rjestelm\u00e4 \u2013 [Yrityksenne nimi]\u201d",
"Ilmoittautumisia ei oteta vastaan muulla tavalla.",
"",
"Ennen vuoropuhelua l\u00e4hetet\u00e4\u00e4n kysymykset tarjoajille ennakkoon tutustuttavaksi. Toivomme, ett\u00e4 tapaamisissa meille esitell\u00e4\u00e4n my\u00f6s j\u00e4rjestelm\u00e4n k\u00e4ytt\u00f6\u00e4. T\u00e4m\u00e4 ei kuitenkaan ole edellytys markkinavuoropuheluun osallistumiselle.",
"",
"T\u00e4ll\u00e4 tietopyynn\u00f6ll\u00e4 EI pyydet\u00e4 eik\u00e4 t\u00e4h\u00e4n anneta tarjouksia vaan pyydet\u00e4\u00e4n kiinnostuneita tarjoajia osallistumaan markkinakartoitukseen, jotta mahdollinen hankinta voitaisiin toteuttaa tarkoituksenmukaisella tavalla. Markkinakartoituksessa esiin tulleet tiedot s\u00e4ilyv\u00e4t t\u00e4ysin luottamuksellisina ja niit\u00e4 tullaan k\u00e4ytt\u00e4m\u00e4\u00e4n ainoastaan mahdollisen hankinnan kehitt\u00e4miseen ja suunnitteluun. Tietopyynt\u00f6 eik\u00e4 itse markkinakartoitus ei velvoita hankintayksikk\u00f6\u00e4 toteuttamaan hankintaa tietopyynn\u00f6ss\u00e4 kuvatulla tai muullakaan tavalla. Tietopyynt\u00f6\u00f6n vastaamisesta tai tilaisuuteen osallistumisesta ei makseta korvausta. Markkinavuoropuhelu k\u00e4yd\u00e4\u00e4n suomen kielell\u00e4.",
""
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